Marks & Spencer says it has stopped taking online orders as the company struggles to recover from a cyber attack.

Customers began reporting problems last weekend, and on Tuesday the retailer confirmed it was facing a “cyber incident”.

It told the BBC on Wednesday customer-facing systems were back to normal, but some systems remained offline.

Now the firm has entirely paused orders on its website and apps.

“We are truly sorry for this inconvenience,” it wrote in a post on X.